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Employment Opportunities at Visit Eau Claire

Group Sales Manager

The Group Sales Manager is responsible for marketing the Eau Claire area as a destination for conventions and meetings of all sizes, working to direct this business toward assessed hotels and motels, and other partner firms.

JOB TYPE: Full-Time HOURS: 40-50 Hours/week

SCHEDULE: Varies – Typically Monday-Friday, 8:00 a.m. – 5:00 p.m. with some evening and weekend work required. Travel Required

PAY: Salaried Full-time Permanent Position -Exempt from Overtime

REPORTS TO: Executive Director

OVERVIEW: The Group Sales Manager is responsible for marketing the Eau Claire area as a destination for conventions and meetings of all sizes, working to direct this business toward assessed hotels and motels, and other partner firms.

SPECIFIC DUTIES:

GROUP SALES:

Generate leads by means of telemarketing, email/written communications, personal sales calls, trade shows, site tours, bid preparations, FAM tours, sales presentations, and other strategies, as outlined in the annual marketing plan.

Generate reports of sales activity to monitor goals and implement strategies for goal achievement when necessary.

Participate in regular sales meetings to ensure open communication and goal attainment for all sales managers.

Prepare and implement a well-coordinated sales effort to attract new and existing groups to the Eau Claire Area.

Serve as a liaison between meeting planners and area facilities and vendors.

Work with hotel/motel sales personnel and industry partners to discuss and coordinate events and projects.

Maintain familiarity with competing areas or issues that impact VEC's ability to promote effectively.

Maintain contact with groups who are scheduled to bring events to the area.

Offer clients suggestions and assistance for planning entertainment, tours, speakers, media releases, shopping, spouse and children’s programs using in-house servicing materials.

Coordinate client contact to welcome and service groups during the events.

Coordinate VEC events in support of all client and stakeholder programming.

Ensure fulfillment of service orders and coordination of the delivery/pick-up of servicing materials for groups utilizing services of Volunteer Experts.

Develop media visit, site visit and FAM tour itineraries working with approved itinerary partners.

Manage Visit Eau Claire housing service for groups (MeetingMax).

ADMINISTRATION:

Meet or exceed agreed-upon objectives and goals for the Group Sales Manager position.

Learn and utilize the Visit Eau Claire Customer Relationship Management (CRM) system, SimpleView, keeping up to date within the file trace system.

Update CRM address book on a regular basis.

Utilize Visit Eau Claire project management system, Monday.com.

Maintain accurate records and provide accurate information for timely weekly and monthly reports.

Maintain a well informed, working knowledge of the attractions and services available in the area for visitors and serve as a liaison between these activities and the visitor.

Maintain a cohesive working relationship with all other personnel to ensure a unified and effective promotional effort.

Participate in all special promotions, events, and initiatives sponsored by VEC. Report the ongoing organizational team activity and industry metrics.

Fulfill other responsibilities as directed.

JOB REQUIREMENTS:

A personal commitment to excellence, professionalism, and creativity.

Ability to maintain a cohesive working relationship with all other Visit Eau Claire personnel to ensure a unified and effective promotional effort.

Ability to respond to questions from executive management, clients, customers, and the general public.

Strong communication and listening skills.

Strong and consistent ability to prioritize activities within specific time guidelines and to handle multiple responsibilities within a specific time frame.

A collaborative and flexible style, strong service mentality and a passion for the organization's mission.

Openness to new technologies.

Must be able to lift 60 pounds.

Must have own dependable transportation and a valid driver’s license.

Appropriate attire based on the work requirements of the day.

Willing and able to work evenings, weekends and holidays based on client and office needs.

Passionate adherence to the organization's goals of respect, excellence, innovation, integrity, teamwork, and accountability.

Full-time Salary: $45,000.00 /year
Experience: relevant: 1 year (Preferred)
Additional Compensation: Bonuses
Work Location: One location
Benefits: Health insurance
Dental insurance
Retirement plan
Paid time off

Qualified individuals interested in being considered for the position are invited to apply by submitting a cover letter and resume to:


Marni Waznik, REALiving Consultant
406 Technology Drive East
Menomonie, WI 54751
marniwaznik@auroraservices.com
No phone calls, please.
Deadline for application is Friday, September 13.

______________________

Program Coordinator 

OVERVIEW: The Program Coordinator is responsible for the successful implementation and oversight of special events, promotions, and projects of Visit Eau Claire, including, but not limited to, all specific duties outlined below.

JOB TYPE: Part-Time

HOURS: 20-25 Hours/week

SCHEDULE: Varies, based on events, frequent weekend and evening work will be required

REPORTS TO: Executive Director

WORKS WITH: All staff under the direction of the Executive Director

SPECIFIC DUTIES:

Event Management:

Develop, manage and implement Eau Claire Experience Center events and operations including, but not limited to, booking event entertainment, managing event logistics and thoroughly communicating with event organizers and VEC staff.

Manage and implement external events involving VEC including booking entertainment, securing event locations, managing event logistics and thoroughly communicating with event organizers and VEC staff.

Manage and ensure the smooth operation of internal and external Visit Eau Claire and Sports Commission events.

Work with committees as directed, to develop and implement new events.

Follow up on all leads to confirm Experience Center partner programming such as the use of shadow boxes, the pop-up shop and private events.

Work with the appropriate staff to determine event budget, guidelines, program, content, history and purpose of planned events.

Serve as liaison with committees, city and county in all aspects of special events approvals.

Work with the Director of Marketing for creation and completion of collateral material of events.

Proof all materials related to special event activities.

Work with sales team to coordinate planner and journalist FAM tours and site visits.

Community Relations:

Consult with community groups planning and operating special events, including those applying for and receiving VEC grants.

Work with VEC volunteers to assist with community relations and events.

ADMINISTRATIVE DUTIES:

Meet or exceed agreed upon objectives and goals for the Program Coordinator position.

Learn and utilize VEC software to generate all correspondence.

Maintain a cohesive working relationship with all other personnel to ensure a unified and effective promotional effort.

Maintain a well-informed working knowledge of the attractions and services available in the area to visitors and serve as a liaison between these entities and the visitor.

Participate in all special promotions, events, and initiatives sponsored by VEC.

Other responsibilities, as delegated by the Executive Director.

JOB REQUIREMENTS:

A personal commitment to excellence, professionalism and creativity.

Strong and consistent ability to prioritize activities within specific time guidelines and to handle multiple responsibilities within a specific time frame.

A collaborative and flexible style, strong service mentality and a passion for the organization’s mission.

Passionate adherence to the organization’s goals of respect, excellence, innovation, integrity, teamwork and accountability.

Ability to respond to questions from executive management, clients, customers and the general public.

Ability to prepare and manage budgets.

Prior Event Planning experience.

Effective written and oral communication skills.

Strong time management and organizational skills.

Ability to learn and utilize CRM software. Openness to new technologies. Must be able to lift 60 pounds.

Must have own dependable transportation and a valid driver’s license.

Professional attire required at any time Visit Eau Claire is being represented.

Must be able to work evenings, weekends and holidays as required by the specific job.

Qualified individuals interested in being considered for the position are invited to apply by submitting a cover letter and resume to:


Marni Waznik, REALiving Consultant
406 Technology Drive East
Menomonie, WI 54751
marniwaznik@auroraservices.com
No phone calls, please.
Deadline for application is Friday, September 13.

_______________________________

Volunteer

If you're looking to volunteer in our experience center or be involved in community events, please contact Dianne Hughes at dianne@visiteauclaire.com.