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Employment Opportunities at Visit Eau Claire

1. Accounting Manager

Primary Purpose: The Accounting Manager oversees the management of all finance functions and assists the Director of Operations and Executive Director with Operations and Human Resouce functions. It faces both internal and external responsibilities, ranging from project management to financial management and human capital. The position serves as the compliance officer, and researches, develops, and implements opportunities, technologies, and/or practices in the areas of operations, administration, finance, and/or human resources that enable the ECACVB to be a leader as a destination management organization.

Application Materials & Deadline: Email a cover letter & resume to Jill Sadorf (jill@visiteauclaire.com) by Friday, December 16, 2022.

Job Title: Accounting Manager

Job Type & Hours: Full Time 

Schedule: Monday-Friday 8:00 a.m. to 5:00 p.m. with flex schedule and remote work options available.

Pay: Salary (exempt from overtime)

Reports to: Director of Operations

Department: Operations/Finance

Essential Functions
Finance
  • Manage all aspects of the accounting process, including assignment and oversight of duties to support staff.
  • Ensure an accurate and timely month-end and year-end close.
  • Prepare, review and analyze monthly, quarterly and year-end financial reports for the organization and board of directors.
  • Ensure all other state and federal tax returns are submitted in a timely fashion, including monthly, quarterly and other annual business tax returns.
  • Work closely with the Director of Operations and Executive Director to prepare and manage annual operating budgets, as well as maintain ongoing forecasts when needed. 
  • Coordinate and monitor an annual budget of approximately $2 - $3 million dollars and assist directors with budget management.
  • Develop and maintain financial record keeping and reporting systems.
  • Work with CPA firm on annual tax forms, including federal and state returns and annual audit.
Operations
  • Research, plan and implement new programs, policies and procedures to ensure efficient and effective operations of assigned departments.
  • Identify best practices and improve internal systems with an eye towards future needs that provide the organization with access to financial information and enable strategic budgeting. 
  • Identify and coordinate appropriate data to analyze and report the key metrics 
  • Providing oversight and ensuring adherence to industry accreditation standards and requirements; to further develop international professional associations (DI – Destinations International) – DMAP (Destination Marketing Accreditation Program). 
  • Assist with administering the Special Projects Grant funding program when needed.
Human Resource Administration
  • Assist with administration of compensation and benefits, such as health plans, HSA contributions, 401k contributions, workers compensation, and paid time off.
  • Compile employee information for annual audits, such 401K contributions and workers compensation.
  • Generate 1099s and W2s
  • Work with 3rd party partners to manage health benefits and retirement programs.
  • Create and maintain human resource records, regulatory oversight and legal compliance
Education and/or Experience Requirements
  • Requires BA/BS in Business with an emphasis in accounting and/or human resources supplemented by a minimum of two to three years of experience in a job-related field, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. 
  • Minimum 5+ years’ experience managing all aspects of the accounting process
  • Demonstrated knowledge of principles, methods and practices related to payroll activities. 
  • Knowledge of HR policies including but not limited to health benefits, retirement plans, policies, and procedures.
  • Knowledge of employee relationship building and performance management techniques
Essential Duties & Responsibilities
  • Proven multi-tasking, problem-solving, and organizational skills which include the ability to exercise initiative and independent judgment. 
  • Ability to maintain high degree of confidentiality.
  • Ability to multi-task, work under pressure and meet deadlines required.
Marginal or Other Duties & Responsibilities
  • Perform other duties as assigned by the Director of Operations and Executive Director
  • Assist other departments as needed. 
  • Manage assignment and oversight of accounting related administrative duties to support staff.
Competencies
  • Technical expertise required to satisfactorily perform the duties and responsibilities above, including, but not limited to:
    • QuickBooks, Grant Program (Foundant), Google Suite
    • Email, Text, Trello
    • Adobe, Word, Excel, PowerPoint
  • Professional expertise required to satisfactorily perform the duties and responsibilities above, including, but not limited to:
    • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. 
    • Attendance/Punctuality - Is consistently at work and on time. 
    • Business Acumen - Understands basic business practices. 
    • Change Management - Communicates changes effectively. 
    • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. 
    • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. 
    • Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. 
    • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments. 
    • Delegation - Delegates work assignments; Matches the responsibility to the person; Sets expectations and monitors delegated activities. 
    • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
  • Initiative - Seeks increased responsibilities; Takes independent action. 
  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. 
  • Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Improves processes, products and services. 
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. 
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks. 
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions. 
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. 
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. 
  • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. 
  • Safety and Security - Observes safety and security procedures; Uses equipment and materials properly. 
  • Strategic Thinking - Develops strategies to achieve organizational goals; Adapts strategy to changing conditions.
Physical & Mental Requirements

Contact the Director of Human Resources if you have a disability that may require an accommodation to perform essential duties safely and effectively.  

  • Position involves sitting, using hands and fingers to operate the computer, listening and speaking on phone, and looking at details of both text and color pictures on a computer monitor for extended periods of time. 
  • Must be able to maintain composure and professionalism during difficult conversations.
  • Lift up to 25 lbs
  • Able to travel by car and plane
Other Working Conditions
  • This job operates in a hybrid work environment.  
  • This role routinely uses a personal computer, with dual monitors, copier, scanner, and telephone.
  • Variances in regular schedules, including working alternative shifts or days and overtime, may be required as job duties demand.

The above statements are intended to describe the general nature of the level of work being performed by associates assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Duties, responsibilities, and activities may change at any time, with or without notice.

2. Senior Community Growth Manager

Primary Purpose: The Community Growth Manager is responsible for partnership growth through communication and development of  Visit Eau Claire’s programs for marketing-related services. This position manages partnership outreach through ongoing e-newsletters, emails, phone calls, text messaging, Facebook messenger, virtual and in-person meetings. 

Application Materials & Deadline: Email a cover letter & resume to Kenzi Havlicek (kenzi@visiteauclaire.com) by Friday, December 16, 2022.

Job Title: Senior Community Growth Manager

Job Type: Full Time

Schedule: Monday-Friday 8:00 a.m. to 5:00 p.m. with flex schedule and remote work options available.

Pay: Salary (exempt from overtime)

Reports To: Director of Sales & Marketing

Department: Marketing & Sales

Essential Duties & Responsibilities
  • Secure sponsorships, partnerships and collaborations with community and state-wide organizations to help promote and further develop the western Wisconsin region.
  • Plan and coordinate media tours featuring community partners and attractions. 
  • Serve as liaison between the community and regional partners.
  • Coordinate and support Visit Eau Claire presence at community events. 
  • Consult with partners regularly to assess needs and provide promotional services and marketing assistance from existing marketing programs and/or packages.
  • Maintain on-going relationships with partner businesses to deliver full value of VEC programs and services.
  • Develop and host Visit Eau Claire marketing programs for partner businesses including, but not limited to workshops, media interviews, podcasts and luncheons.
  • Train and assist organizations how to update and input business listing updates and calendar of events submissions on community websites, Google My Business, and social media platforms.
  • Maintain complete and accurate partner records for partner communication and reports. 
  • Utilize Visit Eau Claire’s CRM to develop and maintain partnership contacts and communication. 
  • Manage event calendar and partner listings on VisitEauClaire.com, TravelWisconsin.com and other tourism-related databases.
  • Review, edit and accept business listing changes and qualified calendar of events submissions for the community volunteer website and public arts website.
  • Create, edit, and send out ongoing partnership newsletters including, but not limited to media coverage, services and opportunities.
  • Research and develop further marketing opportunities for Visit Eau Claire partners.
  • Provide regular partner feedback and recommendations to the Visit Eau Claire team to ensure high levels of partner satisfaction and retention.
Marginal or Other Duties & Responsibilities
  • Assist with service requests for community outreach as needed.
  • Assist other departments as needed.
  • All other duties as assigned.
Competencies
  • Technical / professional expertise required to satisfactorily perform the duties and responsibilities above, including, but not limited to:
    • Utilization of Visit Eau Claire’s customer relationship management system. 
    • Use of Gmail, Trello, Facebook Messenger and text messaging.
    • Use of Microsoft Word and Google Suite
  •  Initiative - Seeks increased responsibilities; Takes independent action.
  • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Education and/or Experience Requirements
  • Minimum of 2-4 year degree required.
Physical & Mental Requirements

Contact the Director of Human Resources if you have a disability that may require an accommodation to perform the essential duties safely and effectively.  

  • Position involves sitting, using hands and fingers to operate a computer, listening and speaking on phone, and looking at details of both text and color pictures on a computer monitor for extended periods of time. 
  • Mental capacity to maintain focus and function in a production-driven environment.
  • Must be able to maintain composure and professionalism during difficult conversations.
Other Working Conditions
  • This job operates in a professional office environment.  
  • This role routinely uses a personal computer, with dual monitors, copier, scanner, and telephone.
  • Variances in regular schedule, including working alternative shifts or days and overtime, may be required as job duties demand.

The above statements are intended to describe the general nature of level of work being performed by associates assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Duties, responsibilities, and activities may change at any time, with or without notice.

Visit Eau Claire is an equal opportunity employer and bases all employment decisions on merit, qualifications, and competence.

Volunteer

If you're looking to volunteer and be involved in community events, please contact Demi Cimiaskaite at demi@visiteauclaire.com.